Fireclaw LLP respects the privacy of its online visitors and recognizes the importance of providing a secure environment for them. We have a company-wide Online Privacy Policy which guides how we use the information you provide us and details how Fireclaw LLP safeguards the privacy of its online visitors. Please note that when you link to other sites from any Fireclaw LLP site or page, this Privacy Policy does not apply to, and cannot control the activities on, those other sites.

What Information Does Fireclaw LLP Collect?

Fireclaw LLP will only collect personal information on a voluntary basis. When an online customer submits information to us, it will usually take the form of one of the following:

  • Purchase of services/goods from our website
  • Account registration
  • Consumer complaints
  • Surveys
  • Technical support

The personal information collected might include your name, home address, phone number, and/or e-mail address. Customers purchasing goods/services from Fireclaw LLP will have to provide additional information such as a valid credit card number, expiration date, and shipping/billing address.

How Does Fireclaw LLP Use Your Personal Information?

The personal information we collect will allow us to fulfill your orders for goods/services, alert you to new products/services/features, and respond to and handle your technical issues/complaints. We will also use your personal information for internal analysis and demographic purposes so that we may adapt our products to better suit our customers.

What Types Of Communication From Fireclaw LLP Will I Get?

We may occasionally send you information on products, services, and promotions. We will always provide the option to opt-out of these communications. We will also notify you of any service-related announcements: website maintenance, etc. Finally, we will send you a verification email when you first register on our website. We will also communicate with you through email or phone  when helping you resolve technical issues.

Who Is Collecting My Information?

When you are asked for information on a Fireclaw LLP website, you are sharing that information with Fireclaw LLP alone unless specifically stated otherwise. Please be aware that advertisers linking to and from our website may collect your personal information. Remember, this Privacy Policy does not apply to, and cannot control the activities on, those other websites.

How Will My Information Be Used?

Fireclaw LLP will share your personal information with third parties only in the ways that are described in this privacy policy. We will not sell your personal information to third parties under any circumstances. We may, however, share non-personally identifiable, aggregated, and/or public information with third parties. We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Fireclaw LLP site or product, or might be causing injury to or interference (intentionally or unintentionally) with Fireclaw LLP’s rights or property, other users of a Fireclaw LLP site or product, or anyone else who could be harmed by your activities. We also reserve the right to disclose your personal information if we  believe it is necessary to prevent fraud or other illegal activities.

Social Media

When you engage with our content on or through third-party social networking websites, plugins and applications, you may allow us to have access to certain information from your social media profile (e.g. name, email address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make) to deliver the content or as part of the operation of the application.

Protecting Your Personal Information

Fireclaw LLP will only collect personal information to the extent necessary to serve our business purposes, and we will take appropriate steps to ensure the security and integrity of any information you provide to us. All information relayed to us will remain secure and unaltered, and we will retain your personal information as long as necessary to provide you with services.